Frequently Asked Questions
Get answers to the most common questions about LooCare's restroom AMC and maintenance services.
General Questions
Basic information about LooCare and our services
What is LooCare?
LooCare is a dedicated Restroom AMC (Annual Maintenance Contract) & Repair Service for commercial, public, and institutional restrooms. We manage hygiene, repairs, inspections, consumables, and optional IoT monitoring under one unified contract.
Who owns and operates LooCare?
LooCare is a vertical of Sprint6 Specialized Services Pvt Ltd, Chennai — a smart restroom solutions company funded by StartupTN (Government of Tamil Nadu), ISO certified, and recognized as an award-winning company in the sanitation and smart infrastructure sector.
Where is LooCare available?
Phase 1: Tamil Nadu
Next rollouts: Karnataka, Kerala, Telangana
We're expanding rapidly to serve businesses across India. Contact us to check availability in your city.
What types of restrooms do you maintain?
We maintain restrooms in:
Services & Operations
Details about our maintenance services and operations
Do you provide only cleaning or full maintenance?
LooCare is not just a cleaning service. We provide comprehensive restroom management including:
Do you provide services for residential bathrooms?
We do not service individual homes or apartments. Our services are designed for commercial facilities with multiple restrooms and specific maintenance requirements.
Do you provide cleaning staff (housekeeping)?
Yes, we offer flexible staffing options:
AMC with Manpower
We deploy and manage our own trained hygiene staff dedicated to your facility.
AMC without Manpower
We manage and monitor your existing housekeeping team with our systems and supervision.
Do you handle emergency repairs?
Yes, we provide comprehensive emergency support with guaranteed response times:
Emergency Issues
Water flooding, severe smells, power failures
1-2 hoursBreakdown Repairs
Flush system failures, pipe bursts, electrical faults
4-6 hoursMinor Repairs
Tap leaks, dispenser issues, minor plumbing
24 hoursPricing & Contracts
Information about pricing, contracts, and billing
What is the minimum contract period?
Do you offer monthly AMC billing?
Yes, monthly billing is available for your convenience. However, we recommend annual contracts for better value:
Monthly Billing
- Flexible payments
- No long-term commitment
- Standard pricing
Annual Billing
- 12-18% cost savings
- Free audit reports
- Priority support
- Better SLA terms
Do you offer one-time repair visits without AMC?
Yes! We offer "On-Demand Repair Service" for businesses not ready for AMC:
What's included:
- Professional technician visit
- Diagnosis & repair
- Basic parts & materials
- Detailed service report
- 30-day service warranty
Do you supply restroom consumables?
We offer flexible consumable management options:
Technical & Maintenance
Technical details about our maintenance approach
Are parts & spares included in AMC?
Minor Spares Included
All routine replacement parts are covered:
- Washers, seals, O-rings
- Pipes & connectors
- Basic electrical components
- Consumable parts
Major Spares Billed
Major components at actual cost:
- Flush valves & sensors
- Sensor taps & faucets
- Hand dryers & dispensers
- Major plumbing fixtures
Do you upgrade or renovate old restrooms?
Yes! Through our parent brand Sprint6 Restroom Solutions, we offer complete restroom transformation services:
Can you manage multiple branches under one AMC?
Absolutely! We specialize in multi-location facility management:
Consolidated Billing
Single invoice for all locations
Unified Reporting
Centralized dashboard for all sites
Standardized SLA
Consistent service across locations
Volume Discounts
Better pricing for multiple locations
Support & Certification
Customer support and certification information
Do you support CSR, NGO, or public toilet projects?
Yes, We Support Social Initiatives!
We offer special programs for social impact projects:
Do you provide certification or branding?
Yes! Every AMC restroom receives professional branding and certification:
"Maintained by LooCare" Sticker
Professional door sticker showing certified maintenance
QR Feedback System
Real-time user feedback collection (optional)
Hygiene Scorecard
Monthly performance ratings and certification
Digital Certificate
ESG/CSR ready certification for audits
Do you provide monthly service reports?
Yes! Each site receives comprehensive monthly reporting:
How do we get started?
Book Free Audit
Schedule a no-obligation restroom assessment
Receive AMC Proposal
Get a customized maintenance plan
Sign & Onboard
Complete agreement and setup
Maintenance Begins
Professional service starts immediately
Monthly Reporting
Receive performance updates and SLA review
Still Have Questions?
Can't find the answer you're looking for? Please chat with our friendly team.